PROFILE
Retail operations supervisor with experience building Excel-based staffing reports, investigating operational variances and documenting process improvements. Communicates findings through weekly management notes and cross-store collaboration.
EXPERIENCE
Retail Supervisor | [Verified employer] | Sep 2023–present
- Built and maintained a weekly Excel staffing workbook for 45 employees using Tables, XLOOKUP, SUMIFS and data validation; trained two supervisors.
- Recorded rota corrections averaging 12 per month in the three months before implementation and 5 per month in the following three months, alongside other staffing changes.
- Partnered with three store managers to investigate stock-count variances and drafted a revised checklist adopted by the area manager.
- Produced weekly trading notes for area-management review.
EDUCATION
BA History | 2023
SKILLS
Excel Tables, XLOOKUP, SUMIFS, data validation; staffing reporting; variance investigation; process documentation; stakeholder communication.
Evidence map: capacity reporting→workbook; variance→stock counts; manager partnership→three managers; process→adopted checklist; writing→weekly notes. Excluded: SQL, Power BI, logistics, depot work, “advanced,” director recommendations. Gap: no evidence for preferred tools or director-level presentation. Fact check employer name, degree institution, exact role dates, and whether “implementation” accurately names first use before submission.