1. Coding table
2. Themes
- Control and alert volume: entries 1, 5, 6 (3 entries).
- Delivery quality: entries 3, 4 (2). Delay and duplication should remain separate causes.
- Value of selective immediacy: entry 2 (1). A failed-import alert was useful.
Counts describe only these six entries, not the wider user base.
3. Contradictions and outliers
Entry 1 prefers a digest for comments, while entry 2 values immediate failed-import alerts. These needs are compatible if urgency varies by event type. Entry 3 is the only delivery-delay report.
4. Product implications
- High confidence within this sample: offer controls by project or event type.
- Medium: investigate duplicate summaries and mobile delays separately.
- Medium: preserve immediate critical alerts while testing digests for routine activity.
5. Unsupported claims
The sample cannot establish prevalence, platform-wide reliability, whether digests reduce opt-outs, or which change improves retention.
6. Next evidence
Collect event-level delivery logs, settings and opt-out behavior, then test digest frequency and per-project controls with a larger, segmented beta sample.