Customer support
Customer support 7 min setup
Turn technical guidance into customer action steps
Convert verified technical instructions into safe, ordered steps with checks, branches, and recovery
Open recipeTopics
AI prompts for customer support and service responses
Customer support prompt templates for issue summaries, empathetic replies, escalation signals, help articles, ticket analysis, and accurate next steps
Support responses must acknowledge the customer while staying within confirmed facts and authority. These recipes separate the issue, attempted steps, available resolution, escalation conditions, and unknowns.
How to use this collection
- Provide the conversation, policy, troubleshooting history, authority limits, and escalation path.
- Do not promise compensation, timelines, causes, or fixes that are not authorized.
Choose a recipe
10 recipesCustomer support
Customer support 5 min setup
Write a clear support ticket title and summary
Compress a case into a searchable title and handoff summary without losing uncertainty or safety context
Open recipeCustomer support
Customer support 10 min setup
Summarize common issues across support tickets with evidence
Group comparable ticket evidence while preserving denominators, uncertainty, duplicates, and severity
Open recipeCustomer support
Customer support 7 min setup
Respond to a complaint without unauthorized compensation
Address a complaint clearly while separating resolution, compensation review, and agent authority
Open recipeCustomer support
Customer support 7 min setup
Identify signals that require human escalation
Classify support evidence against explicit safety, authority, privacy, service, and complexity thresholds
Open recipeCustomer support
Customer support 7 min setup
Extract the issue and attempted steps from a support conversation
Build a factual troubleshooting state from a conversation without merging different attempts or inventing results
Open recipeCustomer support
Customer support 6 min setup
Draft an empathetic customer issue response
Acknowledge the customer's actual impact, answer what is known, and provide a safe next step
Open recipeCustomer support
Customer support 9 min setup
Draft a self-service help center article
Turn verified product behavior into safe, scannable steps with prerequisites, outcomes, errors, and escalation
Open recipeCustomer support
Customer support 7 min setup
Audit whether a support response actually answers the customer
Compare a draft response with every customer question, fact, constraint, and requested outcome
Open recipeCustomer support
Customer support 7 min setup
Adapt a support response for email, chat, and public notice
Preserve one verified incident state while changing detail, cadence, privacy, and actions by channel
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