Scenario: You are asking a pharmacist for help choosing an over-the-counter allergy product; the goal is to explain that drowsiness is a concern and ask about alternatives, not to obtain a diagnosis.
Key phrases: “I’m looking for…” introduces what you need; “Does it make you sleepy?” asks about a possible effect; “Is there another option?” keeps the request open.
Model dialogue: Learner: Excuse me. I’m looking for something for seasonal allergies. Pharmacist: I can show you some non-prescription options. Do you have any questions? Learner: Does this one make you sleepy? Pharmacist: It can make some people drowsy. Learner: I drive every day, so that matters. Is there another option? Pharmacist: There may be, but please speak with the pharmacist at the consultation counter about what is appropriate for you. Learner: Sorry, could you say that again more slowly? Pharmacist: Yes. Please ask the pharmacist at that counter. Learner: Thank you. Where is the counter?
Branches: more direct—“I need to avoid drowsiness. Who can help me compare the options?”; softer—“Is there an option I could ask the pharmacist about that may be less likely to cause drowsiness?” Rhythm: stress LOOKing, SLEEPy, and ANOther; pause after “every day.” Round 1 shadow the model, round 2 use phrase cards, round 3 complete the goal with the partner changing the first product.