Subject: Repeated bedroom radiator noise — case R-184
Hello, I’m following up on case R-184. The bedroom radiator made repeated knocking sounds from about 1:10 to 2:00 a.m. on both August 26 and 27, which interrupted sleep. The heat is still working, and I have not observed any smell, smoke, visible leak, or loss of heat. I’ve attached a 20-second recording from August 27 for reference.
Could you please confirm whether maintenance should inspect it and suggest an appointment? I can provide access Friday from 9:00 a.m. to noon or Monday from 2:00 to 5:00 p.m. with 24 hours’ notice. If neither window works, please propose another time. A reply by Thursday afternoon would help me arrange access. Thank you.
Record used: two observed periods, current function, absent warning signs, prior case, attachment, impact, and availability. Unknown: cause and whether inspection is required. Follow-up: “I’m following up on R-184 and would appreciate an inspection decision or proposed appointment time.”